Problem: Aureal Vortex 2 based sound cards such as Diamond MonsterSound MX300 may not work properly with the game, especially with Windows 2000. Solution: People with a modem that supports "Voice Audio" may need to disable the audio properties from the modem preferences. Solution: Enter the Multimedia properties, change the playback & Recording device to game compatible and also reduce hardware acceleration for the sound card. Problem:The game locks up when you exit the game Run both the "Test Direct 3D" and "Test AGP Texturing" tests, if they fail, re-install DirectX 8.0 (Note: PCI and 3DFX cards do not support AGP) Select "Display" Tab and verify that D3D Acceleration, DirectDraw Acceleration and AGP Texture acceleration are all Enabled (Note: PCI and 3DFX cards do not support AGP) Start DXDIAG (Start/Run, type "dxdiag") So far, it looks like 95% of the problems have been solved by these troubleshooting steps. If you're experiencing problems with Max Payne, please go through the following steps patiently.
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